Making every journey more inclusive

Accessibility at OberCab

Everyone should be able to travel with confidence and dignity. We’re committed to making OberCab services more inclusive, intuitive, and accessible for everyone.

Making mobility more inclusive

We’re focused on reducing barriers and making OberCab easier to use for riders, drivers, and everyone in our community. We continue to improve our services with accessibility, comfort, and inclusion in mind, helping create a more welcoming experience for everyone.

Accessibility first

We’re committed to identifying and reducing barriers across our digital platforms, transportation services, and customer support.

Inclusive by design

We consider a wide range of needs when improving our services, with the goal of making the OberCab experience simple, comfortable, and accessible for more people.

Better journeys for everyone

We want transportation to be welcoming, dependable, and comfortable for everyone. By listening to different needs and continuously improving our services, we aim to reduce barriers and make every OberCab journey easier to access. From booking a ride to reaching your destination, we’re working to create a more inclusive, supportive, and accessible experience for everyone who travels with us.

Driven by feedback

If you experience an accessibility issue or have an idea that could make OberCab more accessible, we want to hear from you. Your feedback helps us understand where improvements are needed.

Built with accessibility in mind

We consider accessibility when developing and improving our digital products and services, with a focus on usability, clarity, and an experience that works for as many people as possible.

Always improving

Accessibility is an ongoing commitment at OberCab. We continue to listen to our community, learn from their experiences, and review our services to identify areas where we can do better. As our platform evolves, we’ll keep looking for meaningful ways to remove barriers and create a more accessible experience for everyone.

Accessibility across OberCab services

We’re working to make accessibility part of every stage of the OberCab experience, from using our app to booking a ride and getting support when you need it. We aim to make each interaction clear, comfortable, and easier to navigate while continuing to identify and reduce barriers across our services.

Ride-hailing

We’re committed to identifying and reducing barriers across our digital platforms, transportation services, and customer support.

  • 01

Assistance

If you need additional assistance during your journey, please let our team know when contacting us or arranging your ride. We’ll do our best to understand your needs and provide appropriate support.

  • 02

Communication

Clear communication helps create a better experience for everyone. Our riders can communicate with drivers and our support team when assistance or additional information is needed.

  • 03

Service animals

We aim to ensure that riders who travel with assistance animals can access our services in accordance with applicable laws and requirements.

  • 04

Accessible support

If you experience difficulties using our app, booking a ride, or accessing our services, our support team is available to help and explore the best available solution.

Feedback and accessibility

If you’ve experienced an accessibility barrier while using OberCab, or have suggestions for how we can make our services more accessible, please contact our support team.

Email: support@ober.is

We value your feedback and will use it to help identify opportunities to improve our services and create a better experience for everyone.